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The delivery time frame for each item may differ, depending on the stock availability. A complete Kitchen or Wardrobe should ideally not take more than 4-6 weeks to be delivered and installed at your given address. However, the exact delivery time and schedule could be earlier or later too, and would be notified to you at the time of placing the order. In case of any specific queries regarding delivery, you could get in touch with us before finally placing the order.
The delivery may be made to the person named on the invoice or any other person residing at the address mentioned in the order form or any person appearing to have authority to accept the delivery on your behalf. In case of non availability of any authorised person to take delivery within the stipulated time window of 4 hours, the driver has the right to take the goods back to the place of loading, and you shall be liable to pay the delivery charges from there to your destination of delivery. These delivery charges shall be paid in advance when a new date and time of delivery is agreed upon.
You are responsible for providing adequate clearances within your area of residence regarding unloading of the goods at the delivery time agreed upon. Manual labour shall be arranged by the transporter, however extra charges if need be, may be required to be paid by you in case of unnecessary delays regarding clearances and unloading at your end.
Upon receiving of the goods a reasonable time will be given to you to inspect the goods. Please check all items carefully and note damages, if any. This is the only opportunity to report any damages. No claim regarding any damages caused in transit or otherwise shall be entertained beyond this. Once the goods are checked a signature would be required. Upon receipt of a signature, the responsibility of goods then lies with you, and from this time you will be responsible for any loss of or damage to the goods.
Whilst we will do our very best to ensure your delivery arrives within the specified time window, we cannot be accountable for delays due to but not limited to the following : incorrect address given at the time of purchase or at the time of delivery arrangement, incidents on the road including traffic delays, weather, natural disasters and acts of terrorism. If our delivery is affected in any way we would contact you by phone or email and inform you. We will not be held responsible for direct or indirect costs to you caused by late delivery. Late delivery will not be a valid reason to cancel the contract. In case the delivery time needs to be rescheduled due to the above stated reasons, we shall seek a new time slot and date acceptable to you.
We have a dedicated team of trained and experienced installers who would make the entire installation process hasstle-free for you. Once the products which need to be installed by our team, are delivered, our representative would schedule an installation appointment with you as per your convenience. Please ensure the site is ready for installation as per specifications mentioned by our representative. Please also ensure the products to be installed by us are kept intact and unopened at the site and there is power connection and adequate power supply at the place of installation to enable our team to use their electrical tools for installation.