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Faulty goods and Warranties :
You the buyer have the right to free replacement/repair of any items that arrive damaged. Items must be inspected upon delivery and damages noted on receipt of delivery. This is your only opportunity to report damage. No claim for damage will be considered after this point. If damage has incurred and reported on delivery, a replacement will be delivered to you at the earliest opportunity. You must understand that our kitchens and wardrobes and other such cabinetries are made to order, hence average production and delivery time would be taken for replacement, however, the same would be taken on priority.
Own Interiors Private Limited is not responsible for any damages to the items caused by you or incidental work, including but not limited to the fitting of the items. However, if the damage is caused by the kitsforhomes.com installation team, then the responsibility to replace/repair the same lies with the company. Own Interiors Private Limited will repair or replace any product sold through Kitsforhomes.com which is defective in material and workmanship.
We give 5 years replacement/repair warranty on all our Kitchens, Wardrobes, TV units, Crockery Units, Bathroom vanities, and other similar modular furniture made in waterproof plywood and a 2 year replacement/repair warranty on other items in MDF material. The warranty is valid only if reasonable care is taken in usage of the said products and instructions of usage and care given, are followed.
It is the nature of various products to have variation in the grains pattern and color. Any surface finish may be affected by exposure to natural sunlight and other various elements as part of the ordinary ageing process. These material changes are not covered by this warranty. No responsibility will be accepted if it is found that the items were handled, installed or used incorrectly. The warranty does not cover damage to kitchens, wardrobes and other cabinetry , due to normal wear and tear, negligence, trauma, fire, accidents or water damage, termites etc (especially for cabinets and shutters which are not water proof and /or termite or borer proof). This warranty is only applicable upon proof of date of purchase and only covers faults as a result of factory workmanship or materials. For other goods and appliances purchased, the individual warranties offered by the specific brands in question would be applicable.
We warrant to you that the goods purchased through Own Interiors Private Limited are of excellent quality and are fit for the required use this type of product is expected to be put to. If an event arises that a claim is made we the sellers or our suppliers must be given the opportunity to access and inspect faulty goods, alternatively we may ask you to provide photographic evidence before an assessment can be made. If after we have deemed liable for the defect we shall either repair or replace the goods or refund you for the item. However, we shall not be liable for a breach of any of the warranties if the following but not limited to occurs :1) you continue to use the product and aggravate the damage further after giving notice of the fault 2) the defect has arisen because you failed to follow the manufacturers instructions as to the storage, installation , use or maintenance of the goods 3) In the absence of instructions you failed to pay attention to observed accepted practices in relation to the correct storage, installation and maintenance of the goods 4) In finding a fault or damage you attempt a repair in any way.